Terms & Conditions
Warranty
We warrant that all products we provide will be of reasonably satisfactory quality and will materially comply with their applicable specification for the periods specified, in each case running from the date of purchase, subject to the terms below, the terms of our Returns Policy and our General Terms.
Our Shower Bath Screens conform to EN12150 and are CE approved.
Extended Guarantee
All of our products come with a 1-year guarantee for parts and labour which can be extended (in respect of products marked with an * in the Guarantees Table) at no extra cost.
To avail of the extended guarantee period, you must register your MyStyle product online at www.mystylebathrooms.stagingplatform.co.uk/product-registration and click ‘Register Guarantee’ to complete the online form.
Terms & Conditions of Guarantees
Product colours may vary. All measurements are in millimetres and together with images are for illustrative purposes only. We reserve the right to change our specifications without prior notice. Errors and omissions are excepted.
Replacement parts are available from your Bathroom Retailer or by contacting our Aftersales Department on +44 (0)28 3025 9988.
Refund, repair or replacement requests must be requested and processed under the terms of our Returns Policy.
| Product Category | Guarantee | Exclusions from Guarantee | Exclusion Guarantee Years | Terms & Conditions |
| Ceramics | Lifetime* | Cistern Fittings | 2 | *25 Years if Registered. First 1 Year Parts & Labour, Remaining 24 Years Parts Only |
| Toilet Seats | 2 | |||
| Furniture | 5 Years* | Handles | 2 | *5 Years if Registered. First 1 Year Parts & Labour, Remaining 4 Years Parts Only |
| Bathing | 5 Years* | – | – | *5 Years if Registered. First 1 Year Parts & Labour, Remaining 4 Years Parts Only |
| Showering | 10 Years* | Cartridges | 5 | *10 Years if Registered. First 1 Year Parts & Labour, Remaining 9 Years Parts Only |
| Diverters | 5 | |||
| O Rings | 5 | |||
| Hoses | 1 | |||
| Slimline Shower Trays | Lifetime* | Shower Wastes | 2 | *25 Years if Registered. 2 Years Standard |
| Shower Bath Screens | Lifetime* | Seals | 2 | *5 Years if Registered. First 1 Year Parts & Labour, Remaining 4 Years Parts Only |
| Tapware & Accessories | 10 Years* | Cartridges | 5 | *10 Years if Registered. First 1 Year Parts & Labour, Remaining 9 Years Parts Only |
| Diverters | 5 | |||
| O Rings | 5 | |||
| Hoses | 1 | |||
| Heated Towel Rails | 5 Years* | – | – | *5 Years if Registered, First 1 Year Parts & Labour, Remaining 4 Years Parts Only |
| Mirrors & Cabinets | 2 Years* | – | – | *2 Years if Registered, First 1 Year Parts & Labour, Remaining 1 Year Parts Only |
| Alca Wall Hung Frames & Concealed Cisterns | 15 Years* | Inlet Valves | 6 | *15 Years if Registered. First 1 Year Parts & Labour, Remaining 14 Years Parts Only |
| Flush Valves | 3 | |||
| Alca Flush Plates | 2 Years* | – | – | *15 Years if Registered. First 1 Year Parts & Labour, Remaining 14 Years Parts Only |
| Alca Stainless Steel Linear Shower Drains | Lifetime* | Removable Components | 3 | *25 Years if Registered. First 1 Yar Parts & Labour, Remaining 24 Years Parts Only |
| Alca Plastic Linear | ||||
| Shower Drains | 6 Years* | – | – | *6 Years if Registered. First 1 Year Parts & Labour, Remaining 5 Years Parts Only |
| Alca Floor Drains | 6 Years* | – | – | *6 Years if Registered. First 1 Year Parts & Labour, Remaining 5 Years Parts Only |